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المستهلك Terms B2C

آخر تحديث: يونيو 2026 · For individual end users

⚠️ ترجمة للتيسير. النسخة المعتمدة باللغة البرتغالية (البرازيل).

1. Scope

These Consumer Terms apply when you use Camile AI as an individual for personal purposes.

2. Account & Eligibility

• You must be at least 18 years old.
• You are responsible for your credentials.

3. Subscriptions & Payments

• Consumer plans billed monthly or annually in BRL.
• Payments via PIX or credit card (Mercado Pago).
• Refunds: within 7 days (CDC Art. 49).

4. Consumer Rights (CDC)

Under Brazilian Consumer Code (Law 8.078/1990): clear information, right of withdrawal, protection against misleading advertising.

5. Entity Interactions

• Entities you create are private. Deletion is irreversible.
• Conversations stored in anonymized form for service improvement.

6. Termination

• Cancel anytime. Data retained 30 days, then deleted.