服务条款

最后更新: 2026年6月 · Camile AI Tecnologia LTDA · CNPJ 46.526.609/0001-08

⚠️ 翻译仅供参考。权威版本为葡萄牙语（巴西）。

These Terms of Service govern your use of the Camile AI platform. Because our platform serves fundamentally different audiences, we provide segment-specific terms that apply based on how you use Camile AI.

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消费者 B2C

适用于创建个人实体、使用我们的应用程序或作为最终用户订阅Camile AI服务的个人。

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企业 B2B

适用于部署Camile AI实体用于客户服务、运营或内部使用的企业、机构和组织。

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政府 B2G

适用于具有特定合规性和主权要求的公共行政、政府机构和受监管行业。

1. General Provisions (All Segments)

The following terms apply to ALL users of Camile AI, regardless of segment:

Entity: Camile AI Tecnologia LTDA, CNPJ 46.526.609/0001-08, headquartered at Edifício Barão de Rothschild - Av. Brig. Faria Lima, 1572 - Sala 1022/2815 - Jardim Paulistano, São Paulo - SP, 01451-917.
Platform: The Camile AI platform comprises autonomous digital entities, APIs, dashboards, and related services.
Governing Law: These Terms are governed by Brazilian law (LGPD, Marco Civil da Internet, Código de Defesa do Consumidor).
Modifications: We may update these Terms with 30 days' notice.
Language: The authoritative version is Portuguese (Brazil).

Acceptable Use

You may not use Camile AI for illegal activities, harassment, spam, fraud, or IP violations.
You may not extract, reverse engineer, or replicate Camile AI technology.
Entities may refuse service or terminate conversations that violate these terms.

Data & Privacy

我们的数据处理受我们的隐私政策和 Cookie政策.

Conversation data is encrypted at rest (AES-256) and in transit (TLS 1.3).
We do not sell personal data. You retain ownership of your data.

Limitation of Liability

Camile AI is provided "as is." Our liability is limited to the amount paid by you in the 12 months preceding the claim.